FB88 Privacy Policy — Your Data, Protected

1 Who We Are

FB88 is an online gaming and entertainment platform operating at https://fb88-fb88.app, serving players primarily in Bangladesh. The fb88 platform offers fishing games, bingo, and other interactive entertainment products accessible via mobile browser and the fb88 app.

This Privacy Policy applies to all users who register an account on fb88, visit the fb88 website, or use the fb88 mobile app. By using the fb88 platform, you acknowledge that you have read and understood this policy and consent to the data practices described within it.

2 Data We Collect

FB88 collects personal data in two ways — information you provide directly when registering or using the platform, and information collected automatically when you interact with the fb88 website or app. Here is a breakdown of what we collect and why:

FB88 does not collect sensitive personal data such as national ID numbers, passport details, or financial account credentials beyond the mobile banking numbers required for payment processing. If identity verification is required, you will be asked to submit documents directly through a secure verification process.

3 How We Use Your Data

FB88 uses the personal data we collect strictly for the purposes listed below. We do not use your data for any purpose that is not described in this privacy policy without first obtaining your explicit consent.

• Account Management: To create, maintain, and secure your fb88 account, including verifying your identity and age at registration.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to reconcile transaction records.
• Platform Security: To detect and prevent fraud, money laundering, account takeover attempts, and other prohibited activities on the fb88 platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so that appropriate support tools can be offered.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance through the fb88 live chat and email support channels.
• Promotions (with consent): To send you information about fb88 bonuses, promotions, and new games if you have opted in to receive marketing communications.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.

FB88 processes your data on the legal bases of contractual necessity (to provide the gaming service you have signed up for), legitimate interests (to protect the platform and its users from fraud), legal obligation (to comply with applicable laws), and consent (for marketing communications).

4 Data Sharing

FB88 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle your data securely and in accordance with this privacy policy.

• Payment Processors: Your mobile banking number and transaction data are shared with bKash, Nagad, and Rocket solely to process your deposits and withdrawals.
• Identity Verification Services: If you are required to complete enhanced identity verification, your documents may be processed by a third-party verification provider operating under strict data security standards.
• Fraud Prevention Services: Technical data such as IP addresses and device identifiers may be shared with fraud detection services to protect the fb88 platform and its users.
• Legal Authorities: FB88 may disclose personal data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of fb88 users.

5 Cookies & Tracking

The fb88 website and app use cookies and similar tracking technologies to improve your experience, maintain your session, and analyse how the platform is used. Here is what each type of cookie does on fb88:

• Essential Cookies: Required for the fb88 platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without disabling the platform entirely.
• Analytics Cookies: Used to understand how players navigate the fb88 platform — which games are most popular, where users drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference Cookies: Store your language and display preferences so you do not have to reset them each time you visit fb88.
• Security Cookies: Help detect suspicious activity such as login attempts from unrecognised devices or locations.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the fb88 platform, but may affect some personalisation features.

6 Data Retention

FB88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. The general retention periods are as follows:

• Account Data: Retained for the duration of your account and for up to 5 years after account closure for legal and compliance purposes.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction in accordance with financial record-keeping requirements.
• Support Communications: Retained for up to 2 years from the date of the last interaction to assist with dispute resolution.
• Technical & Usage Data: Retained for up to 12 months in identifiable form, after which it is anonymised and may be retained indefinitely for analytical purposes.

When your data is no longer required for the purposes for which it was collected, fb88 will securely delete or anonymise it. You can request early deletion of your data by contacting the fb88 support team, subject to any legal retention obligations that may apply.

7 Your Rights

As a user of the fb88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the fb88 support team at [email protected]. FB88 will respond to all valid requests within a reasonable timeframe.

• Right of Access: You can request a copy of the personal data fb88 holds about you at any time.
• Right to Rectification: If any of your personal data held by fb88 is inaccurate or incomplete, you can request that it be corrected.
• Right to Erasure: You can request that fb88 delete your personal data, subject to any legal retention obligations that prevent immediate deletion.
• Right to Restrict Processing: You can ask fb88 to limit how your data is used in certain circumstances, for example while a correction request is being processed.
• Right to Object: You can object to fb88 processing your data for direct marketing purposes at any time, with immediate effect.
• Right to Data Portability: You can request that fb88 provide your personal data in a structured, machine-readable format so you can transfer it to another service.

8 Children's Privacy

The fb88 platform is strictly for users aged 18 and above. FB88 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on fb88, please contact the support team immediately at [email protected].

Upon receiving a verified report of underage registration, fb88 will immediately suspend the account, delete all associated personal data, and return any deposited funds to the payment method used, after completing the necessary verification process.

9 Security Measures

FB88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and the fb88 platform.
• Encryption at rest for all stored personal and payment data.
• Two-factor authentication options for account login.
• Automated fraud detection systems that monitor for unusual account activity in real time.
• Strict internal access controls ensuring that only authorised fb88 staff can access personal data, and only to the extent required for their role.
• Regular security reviews and vulnerability assessments of the fb88 platform infrastructure.

While fb88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your fb88 account and never share your login credentials with anyone.

10 Policy Updates

FB88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features available on the fb88 platform. When we make changes, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes that materially affect how your data is used, fb88 will notify registered players via the mobile number or email address on their account before the changes take effect. Your continued use of the fb88 platform after a policy update constitutes acceptance of the revised privacy policy.

We encourage you to review this page periodically so you are always informed about how fb88 handles your personal data. If you have any concerns about a change to this policy, contact the fb88 support team before continuing to use the platform.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb88 handles your personal data, please get in touch with the fb88 support team using the details below. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the fb88 platform after login.
• Subject Line: Use "Privacy Request" for all data-related enquiries to ensure your message is routed to the correct team.

FB88 is committed to resolving all privacy-related queries promptly and transparently. If you are not satisfied with the response you receive, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.